Refund & Shipping

At CVC Wholesale, we are committed to providing a smooth and reliable shopping experience. Please review our policies below for details on shipping and returns.

Shipping Policy

Order Processing

• Orders are processed within 1–3 business days
• Orders are not processed on weekends or holidays

Shipping Time

• Delivery times vary based on your location and selected shipping method
• Estimated delivery times will be shown at checkout

Shipping Rates

• Shipping costs are calculated at checkout based on order size and destination

Order Tracking

• Once your order has shipped, you will receive a tracking number via email

Delays

CVC Wholesale is not responsible for shipping delays caused by carriers, weather conditions, or unforeseen circumstances.

Refund & Return Policy

Returns

• We accept returns within 30 days of delivery
• Items must be unused, unopened, and in original packaging

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, clearance, or product-specific restrictions.

Refund Process

• Once your return is received and inspected, we will notify you
• Approved refunds will be issued to your original payment method

Return Shipping

• Customers are responsible for return shipping costs
• If the item is defective or incorrect, we will cover the return shipping

Exchanges

We only replace items if they are defective or damaged.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and order details.